
Are You Facing These Challenges?
Finished your job in Vietnam but don’t know how to claim your social insurance?
Worried about losing benefits as rules are complex and often change?
Already left Vietnam and can’t return to work with the Social Insurance agency?
Language barriers make preparing documents difficult?
Why Choose terra’s Social Insurance Claiming Service?
Legal & Simple Process
Clear guidance on conditions, procedures, and documents
Full-package support from A–Z, accurate and reliable
Fast, safe, and legal process to help you receive your money
No Presence Required
Just provide a legal authorization — no travel required
100% remote process, transparent and convenient
Dedicated support from start to finish until you get your payment
Trusted by Global Clients
Over 21 years of experience supporting international workers and FDI companies
Trusted by more than 250 foreign-invested enterprises in Vietnam
Deep knowledge of Vietnam’s social insurance law and procedures
terra's Process Of Claiming Social Insurance
required documents
communicate with the SI authority
the SI refund is received
terra's Process Of Claiming Social Insurance
eligibility check
required documents
communicate with the SI authority
the SI refund is received
(Could leave Vietnam)
Service Fee
of the total
refunded SI amount
Minimum service fee: 20 million VND
*If your case is not eligible: only a document handling fee of 10 million VND applies
No hidden costs
Transparent contract
Free consultation before you decide
Who Should Use This Service?
Completed or terminated a valid labor contract
Already left or about to leave Vietnam permanently
Unable to handle SI withdrawal procedures by yourself
Want to withdraw your entire social insurance quickly and easily
What Our Global Clients Say
terra helped me claim my social insurance quickly and legally within just a few weeks — all without returning to Vietnam. They handled the entire process and always kept me updated.
Easy One-Time Social Insurance Withdrawal for Foreigners
No need to be present in Vietnam — all procedures are handled end-to-end, ensuring full legal compliance and fast processing.
Frequently Asked Questions
Can I withdraw my social insurance after leaving Vietnam?
Yes. You can fully authorize terra to handle everything for you — from preparing documents to submitting to the Social Insurance agency and following up until completion. No need to return to Vietnam, just send us the original papers and a signed authorization form.
What documents do I need to prepare?
After receiving your information, terra will send you a detailed checklist. Typically, you will need:
Passport (notarized copy)
Original Social Insurance book
Labor contract termination decision or proof of employment end
Authorization form (provided by terra)
We will guide you step by step on how to prepare and send the documents to ensure your file is valid right from the start.
How long does it take to receive the payout?
On average, the process takes 3–5 weeks, depending on your case and the Social Insurance office’s procedures:
1–2 weeks: checking and preparing all documents
2–3 weeks: processing by the Social Insurance agency and transferring the payout to your account
We will keep you updated throughout so you can track progress with peace of mind.
How is the service fee calculated?
terra charges 15% of the total withdrawn SI amount, with a minimum of 20,000,000 VND.
If you are not eligible for claiming after review, only a 10,000,000 VND document-handling fee applies.
This covers the entire service — consultation, document preparation, dealing with the SI agency, and regular updates for you.
What if I don’t speak Vietnamese?
No worries. terra provides full support in English and Japanese.
All documents, instructions, and communications will be in your preferred language, ensuring clarity, transparency, and peace of mind throughout the process.
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Foreigners who have worked in Vietnam and participated in social insurance are entitled to a one-time social insurance claim when they meet the required conditions. The procedure directly at the social insurance authority can be complicated, especially when the employee has already left Vietnam. In this article, terra will provide detailed guidance on the conditions, documents, and process for a one-time social insurance claim for foreigners, helping you save time and reduce legal risks.
In which cases can foreigners make a one-time social insurance claim?
According to Article 9.6 of Decree No. 143/2018/NĐ-CP of the Government, foreigners who are subject to social insurance in Vietnam are entitled to a one-time social insurance claim upon request if they fall under one of the following cases:
1) Reaching the retirement age[1] but having less than 20 years of social insurance contributions;
2) Suffering from life-threatening diseases such as cancer, polio, cirrhosis with ascites, leprosy, severe tuberculosis, HIV that has progressed to AIDS, and other diseases as regulated by the Ministry of Health[2];
3) Foreigners who meet the conditions for pension entitlement[3] but no longer reside in Vietnam;
4) Foreigners whose labor contract is terminated or whose work permit, practicing certificate, or practicing license has expired and is not renewed.
[1] As stipulated in Article 9.1 of Decree No. 143/2018/NĐ-CP
[2] Refer to Article 4 of Circular 56/2017/TT-BYT and Article 1.1 of Circular 18/2022/TT-BYT
[3] As stipulated in Article 9.1 of Decree No. 143/2018/NĐ-CP

One-time social insurance claim procedure for foreigners
To apply for a one-time social insurance claim, a foreign employee should be well-informed about the process and prepare the necessary documents in advance. The following steps will help make the procedure smoother and minimize errors.
Step 1: Consultation on eligibility and document review
The first and most important step is to determine eligibility for a one-time social insurance claim. With terra’s service, you will receive in-depth consultation and a thorough review of each document in your file to ensure completeness and accuracy. This process helps eliminate errors and increases the likelihood of quick approval.
Step 2: Preparing the required documents
The application file for a one-time social insurance claim includes:
1) Original social insurance book;
2) Application form No. 14-HSB, Decision No. 222/QĐ-BHXH of 2021;
3) Passport (notarized copy);
4) In case of life-threatening diseases[4] a medical record extract or summary showing inability to self-care; for other illnesses, a Medical Assessment Council report proving a loss of working capacity of 81% or more and inability to self-care;
5) If medical assessment fees are incurred, receipts, invoices, and the detailed list of medical assessment items from the assessment facility.
[4] Such as: cancer, polio, cirrhosis with ascites, leprosy, severe tuberculosis, HIV that has progressed to AIDS.
* Note: Some social insurance authorities may request additional documents to prove that a foreigner has terminated their labor contract (e.g., resignation/termination decision).
Deadline for submission: Within 10 days from the date of contract termination or from the expiration date of the work permit, practicing certificate, or practicing license (whichever comes first).
terra supports clients in completing the entire application, ensuring compliance with the law and the requirements of the social insurance authority.
Step 3: Submitting the application and working with the social insurance office
Once the authorization procedure is completed with your presence, terra will take care of the rest on your behalf. If you are about to return to your home country, you can finalize this authorization before leaving Vietnam.
After that, terra’s specialists will work directly with the social insurance office to handle any additional requirements, making sure your one-time social insurance claim is processed on time without you having to be there in person.
Step 4: Tracking results and receiving the payout
Once your application is approved, Terra will keep you updated on the status and assist you in receiving the one-time social insurance claim payment. The payout timeline depends on the processing office, usually around 2–3 weeks. You can rest assured about the legal aspect, even if you are already living abroad.

Important notes when making a one-time social insurance claim
- Loss of long-term benefits: Once you receive a one-time social insurance claim, all your previous contribution years will be erased. This means you will lose related benefits such as pension, sickness allowance, and maternity allowance.
- Exemption from personal income tax: The payout from a one-time social insurance claim is not subject to personal income tax.
- Document requirements: If your application is incomplete or contains incorrect information, the social insurance office may return it, causing delays or rejection.
- Risks of handling it yourself: Trying to manage the process from abroad or authorizing an inexperienced individual may lead to mistakes, delays, and unnecessary risks. Using a professional service ensures the process is handled safely and efficiently.
To save time and avoid legal risks, many foreign employees choose terra’s one-time social insurance claim service.

Frequently asked questions about the one-time social insurance claim procedure for foreigners
After ending their contracts in Vietnam, many foreign employees wonder: “Can I still claim my social insurance after returning home?”, “What are the exact conditions?”, “Which documents are required and can someone else collect it on my behalf?”. Without clear answers, these questions can make the claiming process more difficult. Below are some frequently asked questions with detailed answers to help you prepare in advance.
Can a foreigner claim social insurance in Vietnam after returning home?
Yes. A foreign employee can authorize another person in Vietnam to handle the one-time social insurance claim or send the application back to Vietnam as regulated by the social insurance authority.
Can a foreigner authorize someone else to receive the one-time social insurance claim?
Yes. A foreign employee may issue a legally certified authorization for an individual or an authorized organization to collect the one-time social insurance claim on their behalf.
However, it is important to note that this carries risks, as social insurance authorities are tightening controls to prevent fraud and protect employees’ rights.

How long does it take to process a one-time social insurance claim for a foreigner?
- Preparing and submitting documents (1–2 weeks): You need to gather all required papers and submit them directly to the social insurance office. If you have already returned home, you must authorize someone else to submit them on your behalf.
- Tracking and receiving payment (2–3 weeks or more): After submission, you will need to follow up on the processing progress. The payout time depends on the approval speed of the authority and whether your application requires additional documents.
Can a foreigner make a one-time social insurance claim online?
Not yet. Currently, the procedure cannot be completed entirely online. Applications must be submitted either directly or through authorization.
Can a foreigner still make a one-time social insurance claim long after leaving Vietnam?
Yes. There is no strict deadline requiring you to claim immediately after leaving. As long as you still have your social insurance book and meet the conditions, you can apply at any time.
Is the one-time social insurance claim subject to personal income tax for foreigners?
No. The payout from a one-time social insurance claim is exempt from personal income tax under Vietnamese law.
terra’s one-time social insurance claim service for foreigners
We are a subsidiary of I-GLOCAL (Japan), a corporation with over 21 years of experience in consulting and supporting Japanese companies investing in Vietnam. VPO was established with the mission of optimizing HR operations through a solid combination of technology and expertise.
Currently, VPO partners with more than 250 FDI enterprises and individual clients, particularly foreign professionals working in Vietnam, providing dedicated support in matters related to Personal Income Tax and Social Insurance.
Why choose terra for a one-time social insurance claim?
- Fast and compliant process: terra ensures that all documents are complete and fully aligned with Vietnamese regulations.
- Bilingual support in English and Japanese: We remove language barriers, making the procedure clear and stress-free.
- Ongoing progress updates: Clients receive regular updates on the status of their application and payout.
- Expert team: Our experienced specialists handle paperwork efficiently and resolve issues promptly.

With terra, foreign employees can complete their one-time social insurance claim quickly, safely, and with full legal assurance.
Contact terra today for a personalized consultation and a detailed quotation!






