terra is a tech-enabled payroll outsourcing service in Vietnam built on a Payroll BPaaS platform. It combines payroll processing, the terra HR System, and local compliance specialists to help FDI companies run accurate, compliant payroll without building an in-house payroll team.
With terra, companies can manage salary calculation, PIT, SHUI, payslips, statutory reports, employee data, attendance, and leave inputs in one connected workflow. terra supports 300+ clients on ISO/IEC 27001:2022 certified infrastructure, with service available in Vietnamese, English, and Japanese.
Best for: FDI companies, growing teams, and employers in Vietnam that need outsourced payroll with better visibility, compliance control, and HR technology support.
| Question | Answer |
| What is terra? | terra is a tech-enabled payroll outsourcing service in Vietnam built on a Payroll BPaaS platform. |
| What does terra include? | Payroll calculation, PIT, SHUI, payslips, statutory reporting, regulation updates, and the terra HR System. |
| Who is it for? | FDI companies, growing SMEs, HR teams, and foreign employers operating in Vietnam. |
| How is terra different? | terra combines payroll specialists, local compliance support, and HR technology in one connected workflow. |
| How much does it cost? | terra uses a base fee plus a per-employee monthly fee. The final quote depends on headcount and service scope. |
| Is payroll data secure? | Yes. terra works under an NDA, role-based access controls, audit logs, and ISO/IEC 27001:2022 certified infrastructure. |
| How do I start? | Contact terra, confirm the service scope, sign the agreement, share employee data, and terra can run payroll from the next cycle. |
What is a tech-enabled payroll outsourcing service in Vietnam?
A tech-enabled payroll outsourcing service in Vietnam is a payroll model where an external provider manages salary calculation, PIT, SHUI, payslips, statutory reporting, and payroll records through a technology-supported workflow.
Unlike traditional payroll outsourcing, which often relies on email files, manual handoffs, and separate HR spreadsheets, terra connects payroll specialists with the terra HR System. This gives employers better visibility over employee data, attendance, leave inputs, payroll approvals, reports, and compliance tasks.
Learn more: How a 250 employee IT services company streamlined payroll for Japanese expats and a hybrid workforce
This model is especially useful for FDI companies in Vietnam because payroll is closely linked to local tax, social insurance, labor compliance, and foreign employee requirements. Vietnam’s Social Insurance Law No. 41/2024/QH15 has been effective since 1 July 2025, and foreign employees working in Vietnam under employment contracts of at least 12 months are included in compulsory social insurance, except for specific exemptions.
In simple terms: terra helps companies outsource payroll without losing visibility, control, or compliance confidence.
What does terra’s payroll outsourcing service include?
terra covers the full monthly payroll cycle, from employee data collection to gross-to-net calculation, approval, statutory reporting, payslips, and secure record keeping.
| Function | What terra handles | Outcome for your company |
| Payroll calculation | Salary, overtime, bonuses, allowances, deductions, PIT, SHUI, and net pay | Accurate payroll on the agreed schedule |
| Insurance management | Social, health, and unemployment insurance registration, adjustment, and reporting | Better compliance with current Vietnam regulations |
| PIT handling | Monthly, quarterly, and annual PIT support depending on service scope | Correct payroll tax withholding and reporting |
| Payslip management | Payslip generation and secure employee payroll records | Clearer payroll communication for employees |
| Regulation updates | Monitoring payroll, tax, labor, and insurance changes | Lower risk of missed compliance updates |
| terra HR System | Employee data, attendance, leave, and payroll inputs in one workflow | Less manual work and fewer disconnected files |
| Payroll reporting | Payroll summaries, approval files, statutory reports, and management records | Better visibility for HR, finance, and management |
How does the terra payroll process work?
terra runs payroll through a structured monthly workflow designed to reduce manual errors and keep each step traceable.
| Step | Process | What happens |
| 1 | Data intake | HR shares employee changes, attendance, leave, bonuses, and variable inputs through the terra HR System. |
| 2 | Payroll calculation | terra calculates salary, PIT, SHUI, deductions, allowances, and net pay. |
| 3 | Review and approval | Your approver reviews the payroll summary before payment. |
| 4 | Payment support | Payroll outputs are finalized according to the agreed payroll schedule. |
| 5 | Reporting and records | Payslips, payroll reports, statutory records, and filing data are securely stored. |
This workflow helps companies avoid common outsourcing issues such as version-control errors, unclear handoffs, delayed approvals, and scattered employee data.
In-house payroll vs traditional outsourcing vs terra
| Criteria | In-house payroll | Traditional payroll outsourcing | terra tech-enabled payroll outsourcing |
| Payroll workload | Managed by internal HR/admin team | Moved to provider | Managed by terra specialists through a technology-supported workflow |
| Visibility | High, but manual | Often limited after data handoff | Clearer workflow, approvals, reports, and records |
| Compliance updates | Depends on internal expertise | Depends on provider process | Handled by local payroll and compliance specialists |
| HR technology | Usually separate tools or spreadsheets | Often not included | terra HR System included |
| Scalability | Limited by internal team capacity | Scales with provider | Scales with headcount and service scope |
| Data security | Depends on internal setup | Depends on provider controls | NDA, role-based access, audit logs, and ISO/IEC 27001:2022 certified infrastructure |
| Best fit | Small teams with simple payroll | Companies that only need basic processing | FDI companies and growing teams that need payroll, compliance, and workflow visibility |
Why choose terra for tech-enabled payroll outsourcing in Vietnam?
terra is designed for companies that want to outsource payroll but still keep control over payroll visibility, approvals, data flow, and compliance.
1. Payroll BPaaS model
terra runs payroll on a Business Process as a Service platform, combining payroll operations, HR software, compliance expertise, and structured workflows.
2. Built-in terra HR System
The terra HR System is included to connect employee data, attendance, leave, payroll inputs, and records. This reduces the manual handoffs that often create payroll errors.
3. Local Vietnam compliance support
terra supports payroll calculation, PIT, SHUI, payslips, and statutory reporting based on Vietnam payroll requirements. For PIT, Circular 111/2013/TT-BTC remains a key guiding regulation for personal income tax rules, including tax treatment for salaries and wages.
4. Security for sensitive payroll data
terra protects payroll data through NDA terms, role-based access, audit logs, and ISO/IEC 27001:2022 certified infrastructure.
5. Multilingual support for FDI companies
terra supports Vietnamese, English, and Japanese, making it suitable for local HR teams, foreign management, and headquarters coordination.
terra payroll service commitments
terra helps companies run monthly payroll with accuracy, compliance, and process visibility.
| Commitment | What it means |
| Complete payroll processing | Salary calculation, deductions, PIT, SHUI, payslips, reports, and payroll records |
| Compliance monitoring | Payroll is updated against current Vietnam tax, labor, and social insurance requirements |
| Technology-supported workflow | Payroll data, HR inputs, approvals, and records are managed through a connected process |
| Data confidentiality | Payroll information is protected under NDA, access controls, audit logs, and ISO/IEC 27001:2022 infrastructure |
| Specialist consultation | Support for complex payroll, PIT, insurance, and foreign employee cases |
Frequently asked questions
What is terra’s payroll outsourcing service?
terra is a tech-enabled payroll outsourcing service in Vietnam. It helps companies manage time attendance data, payroll calculation, PIT, SHUI, payslips, statutory reports, employee records, and payroll-related compliance through a terra HR System.
What is the difference between payroll outsourcing and tech-enabled payroll outsourcing?
Traditional payroll outsourcing mainly moves payroll processing to an external provider. Tech-enabled payroll outsourcing adds a structured digital workflow, connected HR data, clearer approvals, better reporting, and stronger visibility over the payroll cycle.
What does terra’s payroll service include?
terra includes salary calculation, deductions, allowances, PIT support, social insurance handling, health and unemployment insurance reporting, payslip preparation, regulation updates, payroll reports, and the terra HR System. Additional support for salary policy, labor issues, and complex PIT cases can be added depending on the scope.
How much does payroll outsourcing in Vietnam cost?
Payroll outsourcing in Vietnam usually includes a base fee plus a per-employee monthly fee. The final cost depends on headcount, payroll complexity, pay frequency, number of employee groups, PIT finalization scope, foreign employee cases, and HR support requirements.
How long does the payroll cycle take?
It depends on company size and payroll complexity. For many mid-sized companies, payroll inputs are collected near month-end, payroll is calculated and reviewed shortly after, and final payroll outputs are completed according to the agreed payment schedule.
How do I start using terra?
Contact terra for a consultation, confirm the payroll scope, sign the service agreement, and share employee data, attendance, and payroll inputs. terra can then prepare the setup and run payroll from the next agreed cycle.
Is payroll data confidential?
Yes. terra works under a Non-Disclosure Agreement and uses role-based access, audit logs, and ISO/IEC 27001:2022 certified infrastructure to protect sensitive payroll and employee data.
How does terra handle current Vietnam social insurance rules?
terra monitors Vietnam social insurance requirements, including Social Insurance Law No. 41/2024/QH15, effective from 1 July 2025. This law includes compulsory social insurance participation for foreign employees working in Vietnam under contracts of at least 12 months, except for certain exemptions.
What other services does terra offer?
Beyond payroll outsourcing, terra also provides PIT finalization support, the terra HR System, and one-time social insurance claim support for foreigners.