terra payroll specialists serving FDI clients in Vietnam - payroll outsourcing services
Outsourced Payroll Services (BPaaS Payroll)

Payroll Outsourcing Services for Businesses in Vietnam

terra Payroll is a BPaaS (Business Process as a Service) solution that combines cloud-based payroll software with expert specialists. terra handles payroll services, Social Insurance, and Personal Income Tax filing. The HR team only needs about 30 minutes per month to approve.

Managing payroll in Vietnam drains HR hours and exposes the business to compliance risk. terra handles the full payroll service, Social Insurance, and Personal Income Tax filing. The business only approves once a month.

250+ FDI companies trust terra
21 years of expertise from parent group I-GLOCAL
ISO/IEC 27001:2022 certified security
15,000+ payslips processed monthly
The challenge

Managing payroll in Vietnam costs more time and exposes more risk than businesses expect

The real gap

The hidden cost of running payroll in-house

Once you count specialist salaries, software, training, audits, and error fixes, the real cost often runs far above the initial budget.

Regulations change constantly
?
Reliant on 1 to 2 key staff
Risk of compliance penalties
Real cost exceeds the budget
Why companies switch to terra

Software or service? terra is 2 in 1

Both common options have limits. terra Payroll combines them into one: a real-time payroll platform paired with a specialist team that owns operations and compliance.

Option 1

Run payroll software in-house

The business buys software, staff operates it, calculates payroll, and files reports themselves.

  • Requires staff with deep payroll and legal expertise
  • The business updates the system each time the law changes
  • Errors remain the business's responsibility
Option 2

Hire an external accounting firm

A third party handles everything; the business receives a finalized payroll each month.

  • No real-time data visibility
  • Hard to control quality and turnaround
  • Risk of leaking employee and payroll data
Recommended
The optimal option

terra Payroll

Full control of payroll data without running it yourself

The business views all data anytime and approves in a few clicks each month. terra handles everything else.

Software VPO specialists ISO/IEC 27001:2022
  • Real-time payroll data on the platform
  • terra auto-updates for every legal change
  • VPO specialists own calculation, payslip delivery, salary disbursement, and tax filing
  • Client data secured to ISO/IEC 27001:2022 standard
The BPaaS model

Payroll services integrated with attendance software

terra moves attendance data and personnel changes seamlessly between the business and government agencies, with business oversight at every step.

Client Employees Time tracking Submit requests View payslips Managers Manage records Approve VPO EXPERT TEAM System setup Payroll management Personal Income Tax Social Insurance Other support Government agencies Tax Authority PIT declaration Annual tax finalization Social Insurance Authority Social Insurance, Health, Unemployment Filed on deadline Software Attendance management software FREE DATA DATA HR DATA PAYROLL DATA REPORTS Client Employees Time tracking Submit requests View payslips Managers Manage records Approve VPO EXPERT TEAM System setup Payroll management Personal Income Tax Social Insurance Other support Government agencies Tax Authority PIT declaration Tax finalization Social Insurance Authority Social Insurance, Health, Unemployment Filed on deadline Software Attendance management software FREE DATA HR DATA PAYROLL DATA REPORTS

terra sits in the middle and ensures data, calculations, and filings are handled accurately and on time.

Service scope

terra payroll services cover the full payroll workload for your HR team

Three core operational areas, handled by specialists and controlled by the platform.

personal income tax documents and calculator on desk - payroll outsourcing services
01

Personal Income Tax management

  • Calculates tax on the progressive schedule with the latest dependent deductions
  • Auto-updates for every circular and amendment
  • Exports filings in General Department of Taxation format, ready for e-submission
payroll specialists collaborating on monthly payroll run - payroll outsourcing services
02

Payroll management

  • Processes payroll across gross, net, bonuses, and allowances
  • Connects to your existing attendance system, no process change required
  • Electronic payslips delivered to each employee automatically
HR specialists reviewing social insurance contribution records - payroll outsourcing services
03

Social Insurance management

  • Calculates Social Insurance, Health Insurance, and Unemployment contributions
  • Prepares and files monthly Social Insurance submissions with the authority
  • Manages personnel changes affecting insurance: onboarding, offboarding, salary adjustments
The terra HRM platform

View payroll data in real time on the terra platform

Electronic payslips, attendance data, and Social Insurance records, all on one dashboard.

client.terra-plat.vn
VPO
3 🇺🇸 NGUYEN VAN A
WORKING TIME
Today
Checkin time 08:39
Checkout time 08:39
Total 0
Timesheet - 05/2026
Worked 101.75 Holidays 24 Leave 16
Leave request - 5/2026
Approved 2 Unapproved 1
PAYSLIP
SOCIAL INSURANCE
NO.PayslipUpdated date
123033_Payslip Month_4.202624/04/2026PDF
223033_Payslip Month_3.202630/03/2026PDF
323033_Payslip Month_2.202603/03/2026PDF
423033_Payslip Month_1.202630/01/2026PDF
523033_Payslip Month_12.202530/12/2025PDF

terra HRM is a free attendance app integrated with the terra Payroll service. Employees access payroll data, requests, and payslips directly on their phone.

15:19
NGUYEN VAN A
Checkin time
08:39
Checkout
08:39
Total (h)
0
Payslip
Working calendar
Name View
23033_Payslip Month_4.2026
23033_Payslip Month_3.2026
23033_Payslip Month_2.2026
23033_Payslip Month_1.2026
The process

The terra Payroll process adapts to each business's operating model

5 clear steps. No change to your existing internal process.

01
Week 1 – 2

System setup

The platform is configured to your salary structure and connected to your attendance data, ready to run within 1 to 2 weeks.

A dedicated specialist works with you throughout setup and trains the HR team to use the platform.
02
Day 1 – 3

Payroll calculation

The business receives the calculated payroll, reviews it, and has it ready for approval within 3 days.

03
Day 4 – 5

Approval

HR or the CFO approves on the platform in about 30 minutes.

04
Statutory deadline

Social Insurance and tax filing

Social Insurance reports and tax filings are submitted on the statutory deadline; the business does not track procedures.

terra works on behalf of the business directly with the Tax Authority and the Social Insurance Authority.
05
Ongoing

Reporting and support

Custom reports for leadership or audit teams. Response within the same business day.

01
Week 1 - 2

System setup

The platform is configured to your salary structure and connected to your attendance data, ready to run within 1 to 2 weeks.

A dedicated specialist works with you throughout setup and trains the HR team to use the platform.
02
Day 1 - 3

Payroll calculation

The business receives the calculated payroll, reviews it, and has it ready for approval within 3 days.

03
Day 4 - 5

Approval

HR or the CFO approves on the platform in about 30 minutes.

04
Statutory deadline

Social Insurance and tax filing

Social Insurance reports and tax filings are submitted on the statutory deadline; the business does not track procedures.

terra works on behalf of the business directly with the Tax Authority and the Social Insurance Authority.
05
Ongoing

Reporting and support

Custom reports for leadership or audit teams. Response within the same business day.

Common concerns

The 4 biggest concerns about outsourcing payroll services, and how terra addresses each one

These are the questions CFOs and HR Directors ask before they decide.

01
Control

Will I lose control of payroll data when I outsource?

No. All payroll, Social Insurance, and tax data is visible in real time on the terra platform. You see every employee detail, export reports anytime, and you remain the final approver. terra handles the operations; the business keeps decision authority.

The business stays the final decision-maker
02
Accountability for errors

If an error occurs, who is responsible?

terra is responsible for calculation accuracy and legal compliance under the service contract. If a terra-caused error leads to an administrative penalty, terra commits to supporting the explanation with the Tax Authority and Social Insurance Authority, and reimbursing per the signed terms.

terra commits to reimbursement under contract
03
Data security

Is payroll data safe?

terra runs on infrastructure certified to ISO/IEC 27001:2022, with data encrypted in transit and at rest, and role-based access control. terra signs an NDA before engagement, and only assigned specialists can view client data.

ISO/IEC 27001:2022 + encryption + NDA
04
Operational disruption

Will switching to terra disrupt operations?

No. Setup takes 1 to 2 weeks and runs in parallel with your current process for the first month. terra does not require changes to your attendance system or internal workflows. In the first month, both terra and your existing team verify in parallel to confirm accuracy.

1 to 2 weeks setup, no operational disruption
Frequently asked questions

Frequently asked questions about terra payroll services

The terra payroll service is a BPaaS solution that combines cloud-based payroll software with the VPO specialist team. terra handles the full payroll service, Social Insurance, and Personal Income Tax filing. The business only approves the payroll each month.
Standard payroll software requires staff to run it, track regulations, and fix errors themselves. terra Payroll removes that load: the terra specialist team calculates payroll, tracks legal updates, and files reports on your behalf, while you keep full real-time visibility.
Three things: send monthly attendance data, notify terra of personnel changes, and approve the payroll.
terra Payroll fits companies of 50 to 1,000+ employees, especially: Japanese, European, and multinational FDI companies that report to headquarters; fast-growing companies that need a stable payroll process; and businesses that want to reduce dependence on a dedicated payroll specialist.
terra Payroll runs on cloud infrastructure certified to ISO/IEC 27001:2022, with data encryption and role-based access control. terra requires a confidentiality agreement before engagement begins.
When you count the full in-house cost (dedicated payroll specialist salary, software, training, periodic audits, and error handling), total cost typically runs 40 to 60% above the initial budget. The terra service fee is typically lower than the salary of one full-time payroll specialist, and shifts legal compliance responsibility to the provider.
Vietnam business district skyline at dusk - payroll outsourcing services
Free risk review

Free 30-minute payroll and compliance risk review

A terra specialist reviews your current payroll process and identifies risks across Social Insurance, Personal Income Tax, and legal compliance. Response within 1 business day, no commitment required.

  • Review of your current payroll process
  • Identification of Social Insurance, tax, and legal compliance risks
  • Summary assessment report via email
  • Support in Vietnamese, English, and Japanese

Request your free review

terra responds within 1 business day









    Note: Check the information carefully before confirming and sending to terra.

    Part of I-GLOCAL Group · ISO/IEC 27001:2022 · 250+ FDI clients · 15,000+ payslips/month
    Related services

    Other HR services from terra

    HR software

    terra HR System

    An integrated HRM platform covering attendance, labor contracts, leave, Social Insurance, and electronic payslips on one system. Connects directly to the payroll service.

    See terra HR software
    Tax compliance

    Personal Income Tax finalization service

    terra completes annual Personal Income Tax finalization by 31 March, with full accuracy for both Vietnamese and foreign employees.

    See PIT finalization service
    Social Insurance

    One-time Social Insurance withdrawal for foreign nationals

    terra helps foreign employees claim one-time Social Insurance withdrawal upon repatriation through valid authorization, without requiring physical presence in Vietnam.

    See Social Insurance withdrawal service

    terra is a tech-enabled payroll outsourcing service in Vietnam built on a Payroll BPaaS platform. It combines payroll processing, the terra HR System, and local compliance specialists to help FDI companies run accurate, compliant payroll without building an in-house payroll team.

    With terra, companies can manage salary calculation, PIT, SHUI, payslips, statutory reports, employee data, attendance, and leave inputs in one connected workflow. terra supports 300+ clients on ISO/IEC 27001:2022 certified infrastructure, with service available in Vietnamese, English, and Japanese.

    Best for: FDI companies, growing teams, and employers in Vietnam that need outsourced payroll with better visibility, compliance control, and HR technology support.

    QuestionAnswer
    What is terra?terra is a tech-enabled payroll outsourcing service in Vietnam built on a Payroll BPaaS platform.
    What does terra include?Payroll calculation, PIT, SHUI, payslips, statutory reporting, regulation updates, and the terra HR System.
    Who is it for?FDI companies, growing SMEs, HR teams, and foreign employers operating in Vietnam.
    How is terra different?terra combines payroll specialists, local compliance support, and HR technology in one connected workflow.
    How much does it cost?terra uses a base fee plus a per-employee monthly fee. The final quote depends on headcount and service scope.
    Is payroll data secure?Yes. terra works under an NDA, role-based access controls, audit logs, and ISO/IEC 27001:2022 certified infrastructure.
    How do I start?Contact terra, confirm the service scope, sign the agreement, share employee data, and terra can run payroll from the next cycle.

    What is a tech-enabled payroll outsourcing service in Vietnam?

    A tech-enabled payroll outsourcing service in Vietnam is a payroll model where an external provider manages salary calculation, PIT, SHUI, payslips, statutory reporting, and payroll records through a technology-supported workflow.

    Unlike traditional payroll outsourcing, which often relies on email files, manual handoffs, and separate HR spreadsheets, terra connects payroll specialists with the terra HR System. This gives employers better visibility over employee data, attendance, leave inputs, payroll approvals, reports, and compliance tasks.

    Learn more: How a 250 employee IT services company streamlined payroll for Japanese expats and a hybrid workforce

    This model is especially useful for FDI companies in Vietnam because payroll is closely linked to local tax, social insurance, labor compliance, and foreign employee requirements. Vietnam’s Social Insurance Law No. 41/2024/QH15 has been effective since 1 July 2025, and foreign employees working in Vietnam under employment contracts of at least 12 months are included in compulsory social insurance, except for specific exemptions.

    In simple terms: terra helps companies outsource payroll without losing visibility, control, or compliance confidence.

    What does terra’s payroll outsourcing service include?

    terra covers the full monthly payroll cycle, from employee data collection to gross-to-net calculation, approval, statutory reporting, payslips, and secure record keeping.

    FunctionWhat terra handlesOutcome for your company
    Payroll calculationSalary, overtime, bonuses, allowances, deductions, PIT, SHUI, and net payAccurate payroll on the agreed schedule
    Insurance managementSocial, health, and unemployment insurance registration, adjustment, and reportingBetter compliance with current Vietnam regulations
    PIT handlingMonthly, quarterly, and annual PIT support depending on service scopeCorrect payroll tax withholding and reporting
    Payslip managementPayslip generation and secure employee payroll recordsClearer payroll communication for employees
    Regulation updatesMonitoring payroll, tax, labor, and insurance changesLower risk of missed compliance updates
    terra HR SystemEmployee data, attendance, leave, and payroll inputs in one workflowLess manual work and fewer disconnected files
    Payroll reportingPayroll summaries, approval files, statutory reports, and management recordsBetter visibility for HR, finance, and management

    How does the terra payroll process work?

    terra runs payroll through a structured monthly workflow designed to reduce manual errors and keep each step traceable.

    StepProcessWhat happens
    1Data intakeHR shares employee changes, attendance, leave, bonuses, and variable inputs through the terra HR System.
    2Payroll calculationterra calculates salary, PIT, SHUI, deductions, allowances, and net pay.
    3Review and approvalYour approver reviews the payroll summary before payment.
    4Payment supportPayroll outputs are finalized according to the agreed payroll schedule.
    5Reporting and recordsPayslips, payroll reports, statutory records, and filing data are securely stored.

    This workflow helps companies avoid common outsourcing issues such as version-control errors, unclear handoffs, delayed approvals, and scattered employee data.

    In-house payroll vs traditional outsourcing vs terra

    CriteriaIn-house payrollTraditional payroll outsourcingterra tech-enabled payroll outsourcing
    Payroll workloadManaged by internal HR/admin teamMoved to providerManaged by terra specialists through a technology-supported workflow
    VisibilityHigh, but manualOften limited after data handoffClearer workflow, approvals, reports, and records
    Compliance updatesDepends on internal expertiseDepends on provider processHandled by local payroll and compliance specialists
    HR technologyUsually separate tools or spreadsheetsOften not includedterra HR System included
    ScalabilityLimited by internal team capacityScales with providerScales with headcount and service scope
    Data securityDepends on internal setupDepends on provider controlsNDA, role-based access, audit logs, and ISO/IEC 27001:2022 certified infrastructure
    Best fitSmall teams with simple payrollCompanies that only need basic processingFDI companies and growing teams that need payroll, compliance, and workflow visibility

    Why choose terra for tech-enabled payroll outsourcing in Vietnam?

    terra is designed for companies that want to outsource payroll but still keep control over payroll visibility, approvals, data flow, and compliance.

    1. Payroll BPaaS model

    terra runs payroll on a Business Process as a Service platform, combining payroll operations, HR software, compliance expertise, and structured workflows.

    2. Built-in terra HR System

    The terra HR System is included to connect employee data, attendance, leave, payroll inputs, and records. This reduces the manual handoffs that often create payroll errors.

    3. Local Vietnam compliance support

    terra supports payroll calculation, PIT, SHUI, payslips, and statutory reporting based on Vietnam payroll requirements. For PIT, Circular 111/2013/TT-BTC remains a key guiding regulation for personal income tax rules, including tax treatment for salaries and wages.

    4. Security for sensitive payroll data

    terra protects payroll data through NDA terms, role-based access, audit logs, and ISO/IEC 27001:2022 certified infrastructure.

    5. Multilingual support for FDI companies

    terra supports Vietnamese, English, and Japanese, making it suitable for local HR teams, foreign management, and headquarters coordination.

    terra payroll service commitments

    terra helps companies run monthly payroll with accuracy, compliance, and process visibility.

    CommitmentWhat it means
    Complete payroll processingSalary calculation, deductions, PIT, SHUI, payslips, reports, and payroll records
    Compliance monitoringPayroll is updated against current Vietnam tax, labor, and social insurance requirements
    Technology-supported workflowPayroll data, HR inputs, approvals, and records are managed through a connected process
    Data confidentialityPayroll information is protected under NDA, access controls, audit logs, and ISO/IEC 27001:2022 infrastructure
    Specialist consultationSupport for complex payroll, PIT, insurance, and foreign employee cases

    Frequently asked questions

    What is terra’s payroll outsourcing service?

    terra is a tech-enabled payroll outsourcing service in Vietnam. It helps companies manage time attendance data, payroll calculation, PIT, SHUI, payslips, statutory reports, employee records, and payroll-related compliance through a terra HR System.

    What is the difference between payroll outsourcing and tech-enabled payroll outsourcing?

    Traditional payroll outsourcing mainly moves payroll processing to an external provider. Tech-enabled payroll outsourcing adds a structured digital workflow, connected HR data, clearer approvals, better reporting, and stronger visibility over the payroll cycle.

    What does terra’s payroll service include?

    terra includes salary calculation, deductions, allowances, PIT support, social insurance handling, health and unemployment insurance reporting, payslip preparation, regulation updates, payroll reports, and the terra HR System. Additional support for salary policy, labor issues, and complex PIT cases can be added depending on the scope.

    How much does payroll outsourcing in Vietnam cost?

    Payroll outsourcing in Vietnam usually includes a base fee plus a per-employee monthly fee. The final cost depends on headcount, payroll complexity, pay frequency, number of employee groups, PIT finalization scope, foreign employee cases, and HR support requirements.

    How long does the payroll cycle take?

    It depends on company size and payroll complexity. For many mid-sized companies, payroll inputs are collected near month-end, payroll is calculated and reviewed shortly after, and final payroll outputs are completed according to the agreed payment schedule.

    How do I start using terra?

    Contact terra for a consultation, confirm the payroll scope, sign the service agreement, and share employee data, attendance, and payroll inputs. terra can then prepare the setup and run payroll from the next agreed cycle.

    Is payroll data confidential?

    Yes. terra works under a Non-Disclosure Agreement and uses role-based access, audit logs, and ISO/IEC 27001:2022 certified infrastructure to protect sensitive payroll and employee data.

    How does terra handle current Vietnam social insurance rules?

    terra monitors Vietnam social insurance requirements, including Social Insurance Law No. 41/2024/QH15, effective from 1 July 2025. This law includes compulsory social insurance participation for foreign employees working in Vietnam under contracts of at least 12 months, except for certain exemptions.

    What other services does terra offer?

    Beyond payroll outsourcing, terra also provides PIT finalization support, the terra HR System, and one-time social insurance claim support for foreigners.

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